How to Effectively Monitor New Hires

In many retail locations, a store manager might handle initial employee onboarding, but delegate training to one or more senior employees. Managers may not have...

Normalizing Surveillance Cameras in the Workplace

Retail employees may be accustomed to seeing surveillance cameras on the premises, but they might not know how management uses cameras (or whether managers take...

How DIGIOP CARBON Helps Store Managers Reward Good Behavior

If you’re running an upsell promotion, how do you know whether your cashier made the upsell or whether a customer had already planned on buying...

DIGIOP CARBON Helps Busy Hardware Store Catch Refund Fraud

The Problem DIGIOP CARBON’s cloud-based data analytics can reduce exception report-review time to about 18 minutes per day, but when you’re short-staffed during peak season,...

How to Eliminate Sweethearting

When an employee gives unauthorized discounts or free items to a customer, that customer is usually someone they know – a friend, a family member,...

Return Fraud: Why You Need to Analyze Refunds

Your return policy clearly states that you offer cash refunds only if a customer has a receipt for their purchase. But that person standing at...

How to Catch Employees Stealing

Employee theft often escapes detection because business owners trust their employees and don’t monitor their actions. But approximately 75% of employees steal from their employer...

DIGIOP Identifies Excessive Employee Discounts at QSR

  Many quick service restaurants offer meal discounts as a perk of employment, but some employees use their discounts inappropriately, giving discounted or free food...

How to Get the Most Out of POS Exception Reports

Your point-of-sale system is more than just a cash drawer. It contains a dizzying array of data about your customers, your sales trends, and employee...

Are You Aware of These Shoplifting ‘Red Flags’?

United States retailers lose as much as $50 billion each year due to shoplifting. Thieves have become increasingly sophisticated about their methods – instead of...

The Only Two Retail Loss Prevention Tips You’ll Ever Need

When you reduce theft in your business, you maximize profits. And while reducing theft is a common goal, protecting your business from theft is not...

Improving Customer Experience in Retail

Every year it is becoming increasingly more difficult to draw customers into your retail store. One of the key strategies to increasing sales is through...
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